Course Library
We're sorry, but we couldn't find any results that match your search criteria. Please try again with different keywords or filters.
Loading
-
Field of Study:
- Communications and Marketing
Credit Hours:
- 21 + credits
Description:
Delivery Method:
- Group Live
-
Field of Study:
- Specialized Knowledge
Credit Hours:
- 1 - 4 credits
Description:
This webinar will focus on the key elements on how to better understand the needs of your customers, while maximizing your relationships with your customer base.Program Level:
OverviewDelivery Method:
- Group Internet Based
Location:
- NJ
-
Field of Study:
- Communications and Marketing
Credit Hours:
- 1 - 4 credits
Description:
Program Level:
NoviceDelivery Method:
- Group Internet Based
- Group Live
Location:
- NY
-
Field of Study:
- Business Management and Organization
- Personal Development
Description:
Assess customer service attitudes to set goals for improvement. Incorporate the Four Drivers of Customer Service to build customer relationships Deal with emotional and practical aspects of complain ...Program Level:
NoviceDelivery Method:
- Group Internet Based
- Group Live
Location:
- AK
- AL
- American Samoa
- AR
- AS
- CA
- CNMI
- CT
- CO
- DC
- DE
- FL
- GA
- GU
- HI
- IA
- ID
- IL
- IN
- KS
- KY
- LA
- MA
- MD
- ME
- MI
- MN
- MO
- MS
- MT
- NC
- ND
- NE
- NH
- NJ
- NM
- NV
- NY
- OH
- OK
- OR
- PA
- PR
- RI
- SC
- SD
- TN
- TX
- UT
- VA
- VI
- VT
- WA
- WI
- WV
- WY
-
Customer Service in Government Agencies (9CS)
Fred Pryor Seminars and CareerTrack, divisions of Pryor Learning, LLCField of Study:
- Communications and Marketing
Credit Hours:
- 1 - 4 credits
Description:
This training program introduces the principles and practicalities of customer service in government settings. It is designed for current government employees and leaders, both in front line customer ...Program Level:
BasicDelivery Method:
- QAS Self Study
-
Field of Study:
- Personal Development
Credit Hours:
- 5 - 8 credits
Description:
Wouldn't you agree that customer service is the lifeblood of business success? This course teaches how to provide winning customer service in-person, on the phone, or electronically. Find out what cus ...Delivery Method:
- Group Live
-
Field of Study:
- Communications and Marketing
Credit Hours:
- 21 + credits
Description:
Delivery Method:
- Group Live
-
Field of Study:
- Taxes
Credit Hours:
- 1 - 4 credits
Description:
We each know personally of the complexities in a tax code with 4,029 pages and year-after-year changes. Most agree that tax reform is needed to put US corporations and individuals on an equal footing ...Program Level:
BasicDelivery Method:
- Group Live
-
Cutting the Gordian Knot: ECheck Fraud, Mobile Banking Fraud, Check 21 & Holder In Due Course
MY-CPE LLCField of Study:
- Specialized Knowledge
Credit Hours:
- 1 - 4 credits
Description:
Delivery Method:
- QAS Self Study
-
Field of Study:
- Computer Software and Applications
Credit Hours:
- 21 + credits
Description:
Magnet AXIOM Cyber Examinations (CY200) is ideal for those who require intermediate-level training with a digital investigation platform that covers cases involving smartphones, tablets, computers, an ...Program Level:
Intermediate-levelDelivery Method:
- Group Internet Based
- Group Live
-
Field of Study:
- Specialized Knowledge
Credit Hours:
- 9 - 12 credits
Description:
Applicable to all work environments, cyber investigation scenarios, and technologies, this course addresses the fundamental concepts found in the rapidly evolving field of cyber forensics. The materia ...Program Level:
BasicDelivery Method:
- QAS Self Study
-
Field of Study:
- Auditing
Credit Hours:
- 1 - 4 credits
Description:
Delivery Method:
- Group Internet Based
-
Field of Study:
- Auditing
Credit Hours:
- 1 - 4 credits
Description:
Delivery Method:
- QAS Self Study
-
Field of Study:
- Auditing
Credit Hours:
- 1 - 4 credits
Description:
Delivery Method:
- Group Internet Based
-
Field of Study:
- Information Technology
Credit Hours:
- 1 - 4 credits
Description:
Delivery Method:
- Group Internet Based
-
Field of Study:
- Information Technology
Credit Hours:
- 1 - 4 credits
Description:
Delivery Method:
- Group Internet Based
-
Field of Study:
- Information Technology
Credit Hours:
- 1 - 4 credits
Description:
Delivery Method:
- QAS Self Study
-
Field of Study:
- Information Technology
Credit Hours:
- 1 - 4 credits
Description:
Delivery Method:
- Group Internet Based
-
Field of Study:
- Information Technology
Credit Hours:
- 1 - 4 credits
Description:
Delivery Method:
- QAS Self Study
-
Field of Study:
- Information Technology
Credit Hours:
- 1 - 4 credits
Description:
This course takes a deep dive into the âidentifyâ function of the NIST cyber security framework.Delivery Method:
- QAS Self Study
-
Field of Study:
- Information Technology
Credit Hours:
- 1 - 4 credits
Description:
This course delves into the "Protect" function of the NIST cybersecurity frameworkDelivery Method:
- QAS Self Study
-
Field of Study:
- Information Technology
Credit Hours:
- 1 - 4 credits
Description:
In this session we begin to delve into the detection phase of a cyber risk assessment.Delivery Method:
- QAS Self Study
-
Field of Study:
- Information Technology
Credit Hours:
- 1 - 4 credits
Description:
In this session we begin to delve into the detection phase of a cyber risk assessment.Delivery Method:
- QAS Self Study
-
Field of Study:
- Information Technology
Credit Hours:
- 1 - 4 credits
Description:
This course discusses evaluating various methods to assign priorities to identified cyber assets.Delivery Method:
- QAS Self Study
-
Field of Study:
- Information Technology
Credit Hours:
- 1 - 4 credits
Description:
This session explores elements which will assist the organization in planning for an effective cyber breach recovery.Delivery Method:
- QAS Self Study
-
Field of Study:
- Information Technology
Credit Hours:
- 1 - 4 credits
Description:
This segment delves deeply into concepts that must be well understood and planned in order to ensure the respond function is effective.Delivery Method:
- QAS Self Study
-
Field of Study:
- Information Technology
Credit Hours:
- 1 - 4 credits
Description:
This course evaluates several attributes critical to the proper establishment of a cyber risk management program.Delivery Method:
- QAS Self Study
-
Field of Study:
- Information Technology
Credit Hours:
- 1 - 4 credits
Description:
As discussed in the segment on Cyber programs and roles, in today’s tech environment it is critical that organizations be pro-active and prepared when considering cyber risk management. Because of the ...Program Level:
BeginnerDelivery Method:
- QAS Self Study
-
Cyber Risk: Best Practices for Protecting Your ESOP and Responding to Cyber-Related Incidents
26-Apr-2023 National Center for Employee Ownership (NCEO)Field of Study:
- Specialized Knowledge
Credit Hours:
- 1 - 4 credits
Description:
Delivery Method:
- Group Live
Location:
- MO
-
Field of Study:
- Business Management and Organization
Credit Hours:
- 5 - 8 credits
Description:
This introductory course will provide an overview of cybersecurity in the Middle East, providing the context of cybersecurity in today's world, the key challenges, and the best practice solutions for ...Delivery Method:
- Group Live
-
Field of Study:
- Information Technology
Credit Hours:
- 1 - 4 credits
Description:
Cybercrime, cybersecurity, phishing, malware, ransomware, the list goes on and on, but it really doesn’t pertain to me, right? I am too small and I really don’t have anything of value to hackers. If y ...Program Level:
BasicDelivery Method:
- Group Internet Based
- Group Live
- QAS Self Study
Location:
- UT
-
Field of Study:
- Information Technology
Credit Hours:
- 1 - 4 credits
Description:
As a practitioner, you have a legal responsibility to safeguard sensitive information in the face of growing risks, but you aren’t sure how to get started in performing a proper risk assessment or how ...Program Level:
BasicDelivery Method:
- Group Internet Based
- Group Live
- QAS Self Study
Location:
- UT
27718 Results